SelfRefer is an external, physical, emotional and mental wellbeing support option available to all current Queensland Police Service employees.

The Queensland Police Service has a network of internal and external services available to you to support your physical, social and mental health. The SelfRefer program is simply an additional avenue for you to seek help externally, ensuring your confidentiality is protected.

The QPS acknowledges the stigma that is prevalent with seeking help. The SelfRefer program has been developed to help mitigate that stigma as a barrier to getting appropriate support when you need it.

What the SelfRefer Psych and SelfRefer Physio Programs are:

Confidential & Anonymous – your details are not provided to the QPS. The QPS only receives an invoice with the following information: a de-identified number (e.g. QPS1002), number of sessions you’ve attended and the Provider’s details.

Experienced Providers – the SelfRefer network providers have been selected across the State of Queensland to ensure as many opportunities as possible for in-person contact. The network providers have each met strict criteria based on formal qualifications and experience with First Responder clients.

Increased Availability – The providers have agreed to prioritising QPS employees in their schedules.

Funded sessions – QPS will fund 3 sessions for Physiotherapy sessions and 6 sessions for Psychology sessions, 1-hour sessions, per employee, per Financial Year.

What the SelfRefer program isn’t:

An internal service – whilst SelfRefer is funded by QPS, all of the providers within the SelfRefer network are external to the QPS and work in private practices. This means that the information is protected in line with the Providers professional code of ethics and guidelines for confidentiality..

Critical Support Service – SelfRefer is best utilised as a mechanism to seek help early or proactively, it is not an immediate critical support service for an acute injury or illness.